Terms of service

Welcome to Oak’s Honey. By using our website and placing an order, you agree to the terms below.

Products

Oak’s Honey provides natural farm honey sourced from Benue State, Nigeria. We do our best to ensure that product descriptions, prices, and images are clear and accurate. However, slight differences in packaging, colour, or appearance may occur due to product availability or natural variations in honey.

Orders

When you place an order on our website, you agree to provide correct and complete information, including your name, phone number, delivery address, and payment details. Oak’s Honey is not responsible for delays caused by incorrect delivery information.

Pricing

All prices are listed in Nigerian Naira unless stated otherwise. We reserve the right to update product prices, discounts, or delivery charges at any time without prior notice.

Payment

Orders must be paid for using the payment options available on our website. Your order will only be processed after payment confirmation.

Delivery

We use Fez Delivery for order deliveries. Delivery timelines may vary depending on your location, courier availability, weather, traffic, or other factors beyond our control. Once your order has been handed over to the delivery partner, we will do our best to assist with updates where necessary.

Returns and Refunds

Due to the nature of food products, we do not accept returns once an item has been opened, used, or tampered with. If you receive a damaged, wrong, or incomplete item, please contact us immediately with your order details and clear photos. We will review the issue and provide a suitable resolution where applicable.

Product Use

Our honey is sold as a natural food product. It is not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a qualified health professional if you have allergies, health concerns, or dietary restrictions.

Website Use

You agree not to misuse our website, attempt to interfere with its operation, provide false information, or use the website for any illegal or harmful activity.

Contact Information

For questions about your order, delivery, or our products, contact us through:

Email: oakshoneystore@gmail.com
Phone/WhatsApp: +2349164497274

Changes to These Terms

Oak’s Honey may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our website means you accept the updated terms.